Magnolia Medical Wellness and Magnolia Medical Wellness of Ludlow

Privacy Policy

Effective Date:  January 26th, 2025

This Privacy Policy describes how Magnolia Medical Wellness, LLC and Magnolia Medical Wellness of Ludlow, LLC ("we," "us," or "our") collect, use, and protect your personal and health-related information. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner.


1. Information We Collect

We collect the following types of information from our patients:


1.1 Personal Information

This may include, but is not limited to:

  • Name
  • Address
  • Date of Birth
  • Contact Information (phone number, email address)
  • Emergency Contact Details


1.2 Health-Related Information

In compliance with the Health Insurance Portability and Accountability Act (HIPAA), we may collect health-related information, such as:

  • Medical history
  • Medications
  • Treatment plans
  • Laboratory results
  • Insurance information


1.3 Payment Information

To process payments for services, we may collect billing information, such as:

  • Credit or debit card details
  • Health Savings Account (HSA) or Flexible Spending Account (FSA) information


2. How We Use Your Information

We use your personal and health-related information for the following purposes:

  • To provide medical care and treatment
  • To create and manage your patient records
  • To communicate with you regarding appointments, treatments, and follow-ups
  • To process payments and insurance claims
  • To comply with legal and regulatory requirements

We will not use your information for any purpose outside of what is outlined in this Privacy Policy without your explicit consent.


3. Sharing Your Information

We may share your personal information with:


3.1 Authorized Parties

  • Healthcare providers involved in your treatment
  • Laboratories, pharmacies, or imaging centers as necessary for your care
  • Insurance companies for claims processing
  • Authorized family members or caregivers, with your consent


3.2 Legal or Regulatory Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.


4. How We Protect Your Information

We employ administrative, physical, and technical safeguards to protect your personal and health information, including:

  • Secure electronic health record systems
  • Encryption of sensitive data
  • Staff training on HIPAA compliance and data privacy protocols
  • Access controls to limit who can view your information


Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.


5. Your Rights

Under applicable laws, you have certain rights regarding your personal and health-related information:


5.1 Access and Copies

You have the right to request access to your medical records and obtain a copy of the information we hold about you.


5.2 Correction

You may request corrections to your personal or health-related information if it is inaccurate or incomplete.


5.3 Restriction

You can request that we limit how your information is used or disclosed.


5.4 Revocation of Consent

If you have provided consent for specific uses of your information, you can revoke that consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 8 below.


6. Retention of Information

We will retain your personal and health-related information for as long as necessary to provide our services and comply with legal, regulatory, or operational requirements.


7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised policy will be posted with the updated effective date.


8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Magnolia Medical Wellness, LLC

Phone:  860-626-9979

Email:  info@magnolia-medaesthetics.com

Address:  137 Hazard Ave Unit 5, Enfield CT, 06082

Magnolia Medical Wellness of Ludlow, LLC

Phone:  413-333-6157

Email: info@magnolia-medaesthetics.com

Address:  185 Miller St, Ludlow, MA 01056


Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

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